Digital service only
Slot Reply is a software-as-a-service product. We do not sell or ship physical goods, so no courier, postal delivery or shipping charge applies.
How access is delivered
After a successful payment is verified, the selected subscription is activated for the Slot Reply account used during checkout. The account owner can then sign in through WhatsApp number verification and continue setup from the dashboard.
WhatsApp automation becomes available after the account owner completes the required Meta authorisation and connects an eligible WhatsApp Business account.
Delivery timing
Subscription activation is normally completed online immediately after the payment provider confirms the charge. Meta account eligibility, WhatsApp number registration or third-party verification may take additional time and are outside Ondravan's direct control.
If access is not activated
If payment is captured but the subscription is not activated, email admin@ondravan.com with the Slot Reply account phone number and Razorpay payment or order identifier. Do not send card details, passwords, bank credentials or OTPs.
Billing errors and eligible refunds are handled under our Refund and Cancellation Policy.