Slot Reply
How it worksFeaturesPricingFAQHelp
Log inStart free trial

Help Center

Help Center home
Getting started
Connecting WhatsApp
Business info, services and FAQs
AI auto-replies
Bookings and staff
Reply flows
Conversations and handoff
Contacts
  • Your contacts
  • Add or edit a contact
  • Contact fields
  • Import contacts from a file
  • Import history and exporting contacts
Message templates
Team and permissions
Analytics, usage and AI credits
Plans and billing
Troubleshooting
Support

Search the Help Center

/
Help CenterContacts

Contacts

Every customer in one list, with the details your business keeps about them.

  • Your contacts

    Every customer in one list, whether or not they have written yet: search, filter, choose columns and tag many at once.

  • Add or edit a contact

    Add a customer by their WhatsApp number, and keep their name, email and details up to date.

  • Contact fields

    Choose the details you keep about customers, such as Birthday, Area or Preferred service.

  • Import contacts from a file

    Bring a customer list in from a CSV or Excel file: match the columns, preview, import, and undo if needed.

  • Import history and exporting contacts

    See every import, download the rows it skipped, undo it, and export your contacts to a CSV file.

Still need help?

Search the FAQs or contact our team by email or phone.

Contact support
Slot Reply

WhatsApp automation, a shared inbox and human handoff for customer-facing teams.

Operated by Ondravan Private Limited
CIN U62011TN2026PTC195416

Product

FeaturesHow it worksPricingLog inSign up

Company

AboutOndravanContact

Help

Help CenterSupport

Legal

PrivacyTermsData deletionRefundsDelivery

© 2026 Ondravan Private Limited. All rights reserved.

Chennai, Tamil Nadu, India