WhatsApp-approved messages for reminders, follow-ups and chats older than 24 hours.
What message templates are
Messages approved by WhatsApp in advance, needed for anything you send more than 24 hours after a customer's last message.
Submit the booking templates
Get the confirmation, reminder, moved, cancelled and team alert templates approved so those messages always arrive.
Create your own template
Write a template such as a payment reminder or a "closed today" notice and submit it to Meta.
Still need help?
Search the FAQs or contact our team by email or phone.