Slot Reply
How it worksFeaturesPricingFAQHelp
Log inStart free trial

Help Center

Help Center home
Getting started
Connecting WhatsApp
Business info, services and FAQs
AI auto-replies
Bookings and staff
Reply flows
Conversations and handoff
Message templates
Team and permissions
Analytics, usage and AI credits
Plans and billing
Troubleshooting
  • The bot is not replying to customers
  • A message was not delivered
  • Customers are not offered any times
  • I can't log in
Help & support
Help CenterTroubleshooting

Troubleshooting

What to check when the assistant is quiet, a message fails or you cannot log in.

  • The bot is not replying to customers

    Work through these checks, in order, when customers get no automatic answer.

  • A message was not delivered

    What "Couldn't send" means and how to send the message again.

  • Customers are not offered any times

    When the assistant says nothing is free, or offers no booking times.

  • I can't log in

    What to do when the code does not arrive or is not accepted.

Still need help?

Search the FAQs or contact our team by email or phone.

Contact support
Slot Reply

WhatsApp automation, a shared inbox and human handoff for customer-facing teams.

Operated by Ondravan Private Limited
CIN U62011TN2026PTC195416

Product

FeaturesHow it worksPricingLog inSign up

Company

AboutOndravanContact

Help

Help CenterSupport

Legal

PrivacyTermsData deletionRefundsDelivery

© 2026 Ondravan Private Limited. All rights reserved.

Chennai, Tamil Nadu, India