Your diary, staff, booking rules, reminders and how customers book on WhatsApp.
How customers book, move and cancel on WhatsApp
What the assistant does when a customer asks for an appointment, wants to change it or cancel it.
Use the Bookings diary
See the day's appointments on the timeline or as a list, search past bookings and filter by staff or status.
Add a booking yourself
Book a walk-in or phone customer into the diary, and optionally send them a WhatsApp confirmation.
Reschedule, cancel or mark a no-show
Move a booking to another time, cancel it, or record whether the customer came.
Add staff and their working hours
Add the people (or tables, or crews) customers can be booked with, their services, days and time off.
Booking rules
Time slots, notice, how far ahead people can book, who they book with, no-shows and freed-up times.
Appointment reminders
Send customers WhatsApp reminders before their appointment, and let them confirm with one tap.
The waitlist
Keep a list of customers who want an earlier time, and offer them a slot when one frees up.
Still need help?
Search the FAQs or contact our team by email or phone.