Slot Reply Help Center
Step-by-step guides for setting up your WhatsApp assistant and running your day from the dashboard.
Getting started
Create your account, find your way around and get the assistant answering.
5 articles
Connecting WhatsApp
Connect your business number, read its status and fix connection problems.
3 articles
Business info, services and FAQs
Tell the assistant your hours, services, prices and answers to common questions.
4 articles
AI auto-replies
How automatic replies work, what they answer and how to switch them on or off.
4 articles
Bookings and staff
Your diary, staff, booking rules, reminders and how customers book on WhatsApp.
8 articles
Reply flows
Step-by-step conversations with buttons, built from templates or from scratch.
18 articles
Conversations and handoff
Answer customers from the shared inbox, take over from the bot and hand chats back.
10 articles
Message templates
WhatsApp-approved messages for reminders, follow-ups and chats older than 24 hours.
3 articles
Team and permissions
Invite your staff and choose what each person can see and change.
4 articles
Analytics, usage and AI credits
Read your numbers, check your plan's limits and top up AI credits.
4 articles
Plans and billing
Your free trial, choosing or changing a plan, payments and ending a plan.
7 articles
Troubleshooting
What to check when the assistant is quiet, a message fails or you cannot log in.
4 articles
Still need help?
Search the FAQs or contact our team by email or phone.