Import history and exporting contacts

1 min readManagers and owners

Summary

See every import, download the rows it skipped, undo it, and export your contacts to a CSV file.

1
Open Contacts and click Import history under the list.
2
Each import shows when it ran, who ran it, the file, and what happened.
Rows not imported can be downloaded for 30 days after an import. Undo is open for 7 days.

1
In Contacts, set the search and filters you want.
2
Click Export. You get a CSV of every contact in that view: name, number, email, your contact fields, tags, whether they have a chat, and when they were added.
Every plan can export. Cells that a spreadsheet could run as a formula are saved as text.

Import contacts from a file

Bring a customer list in from a CSV or Excel file: match the columns, preview, import, and undo if needed.

Your contacts

Every customer in one list, whether or not they have written yet: search, filter, choose columns and tag many at once.

Still need help?

Search the FAQs or contact our team by email or phone.