Add and edit services

2 min readManagers and ownersStarter: 5 active services. Growth: 10. Pro: unlimited.

Summary

List what you offer with a price and duration, so the assistant can quote prices and book the right length of time.

Add a service

  1. 1

    Open Business info → Services & prices.

  2. 2

    Select Add service. A panel opens on the right.

    Business info, Services & prices tab, listing services with duration, who does them, price and a switch. The Add service button is outlined.
  3. 3

    Tap a Suggested for… chip to fill in a typical service, or type your own Service name.

  4. 4

    Enter the Price (₹) (use 0 if it is free) and the Duration (min). Description, Category and Payment link are optional.

    The duration decides how long the booking blocks in the diary, so make it realistic.

    The Add service panel with suggestions, service name, description, price, duration chips and category.
  5. 5

    Leave Active on and select Add service.

Choose who does each service

Who can do a service is set on the staff side, not in the service. Open Bookings → Staff, select Edit on a person and tick their services. See Add staff and their working hours.

Switch off or delete

  • Turn a service's switch off to stop offering it without losing it.
  • A service with open bookings, people on the waitlist or a reply flow step cannot be deleted. Switch it off instead.

What you should see

  • The service shows in the list with its duration, price and who does it. The assistant can now quote and book it.

If something goes wrong

"Your plan includes 5 active services."
Switch one off, or upgrade in Settings → Billing.
"… already exists and is switched off."
Switch the existing service back on instead of adding it again.
"Use between 5 and 480 minutes."
A service can last from 5 minutes to 8 hours.
The row says Done by nobody yet.
Nobody can be booked for it. Tick it for at least one person under Bookings → Staff.

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