Test a flow with Try it

1 min readManagers and owners

Summary

Chat with your draft as if you were a customer, without booking anything or sending any message.

Test

  1. 1

    In the builder, select Try it. The flow starts with its first keyword (a scheduled flow starts as if the time had come).

  2. 2

    Set up the pretend customer: Customer is Has a booking or No booking (and Two when the flow checks bookings). Business is Open or Closed when the flow uses your hours.

  3. 3

    Type replies or tap the buttons, as a customer would. Tick Show which step ran to follow along in the step list on the right.

  4. 4

    Use Start over between tests.

Try it: a test chat on the left showing the flow's buttons, and on the right the Business and Customer options and the steps that ran.

Good to know

  • It runs your draft, including changes you have not published.
  • It uses your real services and free times, but nothing is sent, booked, cancelled or moved. You see lines like "A real customer would now be booked".
  • AI answer steps really answer, without using credits, up to 5 times a day per business.
  • Only this flow is tested. Live, your other flows or the AI could answer a message this flow does not.
  • Reminder nudges are not sent in a test.

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